Technical Service & Support
Our service goal is to prioritize quality and prioritize customers
In-Depth Technical FAQ Articles
Frequently Asked Questions (Quick Answers)
Q1: Can King Square customize sampling needles according to CAD drawings? ▼
Yes. King Square specializes in OEM/ODM custom sampling needles. We support custom bevel tip angles (12°, 17°, 30°, 45°), side hole drilling, multi-lumen coaxial structures, and surface coatings (Teflon, Titanium Nitride, or Super-lubricating hydrophilic coating).
Q2: What is the delivery lead time for standard products and custom modules? ▼
Standard catalog components (miniature guide rails, standard plunger pumps, electric grippers) are usually in safety stock and ship within 3-5 working days. Custom modules and OEM needle prototypes typically require 2-3 weeks.
Q3: What communication buses do King Square smart electric grippers and motors support? ▼
Our integrated electric grippers and stepper motors support standard digital IO, Modbus RTU (RS485), and CANopen buses, making them easily compatible with mainstream PLCs, upper computers, and motion controllers.
Q4: Are King Square components compliant with ISO9001 and medical quality standards? ▼
Yes. King Square operates strictly under ISO9001:2015 quality management systems. Every product batch undergoes rigorous dimensional, sealing, and endurance tests before shipment.
Product Catalogs & 3D CAD Data Download

Download comprehensive PDF technical spec sheets, 3D STEP models, and host PC software configuration packages for King Square motion components.

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2023 Wanchen Technology Product Catalog
Comprehensive specifications for all linear motion guides, ball splines, sampling needles, and medical IVD components (PDF, 24.5 MB).
Download PDF →
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3D CAD STEP Models Library
Parametric STEP/IGES 3D CAD models for electric grippers, rotating claws, plunger pumps, and miniature guide rails (ZIP, 68 MB).
Download 3D CAD →
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Upper Computer Debugging Suite
Windows configuration software, Modbus RTU register maps, CANopen EDS communication profiles, and sample code (ZIP, 15 MB).
Download Suite →